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FAQ's
How should I store Shilajit and other products?
Keep products in a cool, dry place away from direct sunlight. Refrigeration is not required unless mentioned on the label.
What makes your store different from others?
We specialize in natural, organic, and traditional remedies that are carefully sourced and prepared with quality and purity in mind.
Are all your products locally made?
Yes, most of our products are sourced and prepared locally using traditional methods passed down through generations.
Is there a return or exchange policy?
Yes, we offer a 7-day exchange policy on unopened items. Please contact our support team for assistance.
How can I place an order?
Simply add your desired items to the cart and proceed to checkout. You can pay via Cash on Delivery or other available methods.
Do you ship internationally?
At the moment, we only ship within Pakistan. We are working on international delivery options in the near future, InshaAllah
Are your products certified or lab-tested?
Yes, we ensure quality by sourcing from trusted suppliers. Selected items are also lab-tested for purity and safety.
How do I contact customer support?
You can contact us through:
📞 Phone/WhatsApp: +92 311 3338836
📧 Email: info@raazifoods.com
We usually reply within 24 hours.